avast! antivirus

avast is proud to celebrate 100 million users

Customer Care Center  More information here...
powered by 
 
Language:   
You are here: FAQ
 

Top Questions
1. Who should I contact with technical questions about a product?
2. "My account" - What data can I find here?
3. User ID and password - How can I get my data?
4. When will I receive my product to be delivered by e-mail?
5. When will I receive my product to be delivered by postal mail or parcel service?
6. What exactly will I receive if the product is delivered by e-mail?
7. Who should I contact with questions about my order, payment, or delivery?
8. Can I use my free e-mail address?
9. Can I enter different addresses for billing and delivery?
10. How secure is the order process?
Order
Payment
Delivery
Customer service
Information on downloading a software product
'My account'
Data protection and data security
Software Passport
 

New award!

avast! topped AV-comparatives test in August 2009

avast! topped AV- comparatives test in August 2009.

  • Top speed among anti-virus programs
  • Top performer in detecting viruses

Main certifications

avast! has been tested and certified

avast! antivirus has been tested and certified by three major authorities - Virus Bulletin, ICSA labs and West Coast Labs.

Money-back guarantee

All purchases of avast products come with a 60 day money-back guarantee.

Secure purchase

The avast! Online Store runs on secure Digital River technology and highly secured servers with VeriSign SSL certification.